LIFELINE OS

Support

We respond within 1–2 business days.

Contact

Include your device model, iOS version, and a short description of what you tried.

Subscriptions

Cancel a subscription: Settings (on your iPhone or iPad) → tap your name at the top → Subscriptions → Lifeline OS → Cancel Subscription.

Free trial: Cancel any time before day 7 to avoid being charged.

Restore purchases: Open Lifeline OS → Settings → Restore purchases.

Refunds: Refund requests for App Store purchases are handled by Apple. Visit reportaproblem.apple.com while signed in to the Apple ID used for the purchase.

Common questions

The paywall shows "Loading prices…" forever. Tap "Tap to retry". If it persists, check your network connection or sign in to the App Store.

Notifications aren't showing. Settings → Notifications → Lifeline OS → enable. In the app, Settings → Notifications → re-toggle the brief you want.

I want to start over. In the app: Settings → Erase all data. This cannot be undone — export your Brain first if you want a backup.

Family Sharing. Lifeline Pro (monthly and annual) is shareable with your Family Sharing group. Lifeline Plus is not.

Privacy

See our Privacy Policy. You can export your data anytime from Settings → Export My Brain.